Last updated: March 7, 2026

1. General Policy

All payments are non-refundable.

By registering for our events, purchasing our products or services, or making any payment to F&B Connects Sdn Bhd, you acknowledge and agree that all fees and charges are final and non-refundable.

2. Scope

This policy applies to all payments made to us, including but not limited to:

• Event, workshop and programme registrations;
• Memberships, subscriptions and community access fees;
• Digital products, online content and resources;
• Any other services or offerings provided by F&B Connects.

3. Cancellations and No-Shows

If you choose to cancel your participation or are unable to attend an event, programme or session for any reason, no refunds or credits will be issued. This includes no-shows, schedule changes, travel issues or other personal circumstances.

4. Changes or Cancellations by Us

In the unlikely event that we cancel an event or programme entirely, we may, at our sole discretion, offer an alternative date, transfer your registration to another event, or provide another form of remedy. This will be communicated to affected participants if it occurs. Except where required by law, this does not create any obligation to provide cash refunds.

5. Contact

If you have questions about this Refund & Returns Policy, please contact us at [email protected] or visit our Contact page.